Why AI-Personalized Cold Email Is Killing Your Response RatesAI made personalized cold email free to produce, and that's exactly why it stopped working. When everyone can fake effort, the signal inverts into a spam indicator.ArticlesProduct Thinking
Product Thinking
Deep insights into product strategy, user behavior, and growth from my experience at Meta. Learn how small changes can impact millions of users and how to think systematically about product decisions.
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Why AI-Personalized Cold Email Is Killing Your Response RatesAI made personalized cold email free to produce, and that's exactly why it stopped working. When everyone can fake effort, the signal inverts into a spam indicator.
Qualcomm Isn't Fighting Nvidia. It's Moving the MoatQualcomm's $3.9B Modular buy and its reported Tenstorrent talks aren't two bets on beating Nvidia. They're one bet on commoditizing silicon and owning the compiler layer where the moat quietly relocates.
Apple Isn't Losing the AI Race. It's Pricing the Winners OutThe press called Apple's Gemini deal a capitulation. It's the opposite: a deliberate bet that frontier AI is a swappable component, and the real moat is the routing layer Apple already owns.
Everyone's Watching Training Move. Inference Can't Follow.xAI built a 100,000-GPU cluster in Memphis in 122 days because the city had power and could deliver it fast. That choice marks a permanent split in AI compute into two machines that obey different laws of physics.
Everyone Is Counting GPUs. The Real Chokepoint Is a Laser DieThe AI scaling race is quietly being decided not by GPUs but by Indium Phosphide laser dies, a III-V crystal with 15-50% yields that no amount of capital can rush.
95% of AI Pilots Show No P&L Impact. Trust, Not Models, Is WhyGenerating an AI answer now costs fractions of a cent. Trusting it still costs human labor. That gap decides who captures value in enterprise AI.
The Credit Gate: When Power Scarcity Became a Balance-Sheet FilterPower scarcity has become a credit filter in the AI buildout. Landlords with energized land now demand investment-grade balance sheets, so cash-rich neoclouds end up holding GPUs they can't turn on.
Why the Revolt Against Nvidia Made Broadcom the Real Toll CollectorEvery hyperscaler tried to escape Nvidia's pricing power by building custom chips. They didn't tear down the toll road, they split it in two and handed the bigger booth to Broadcom.
OpenAI Isn't Building an Empire. It's a Panicked Tenant.Every AI giant owns an OS, a device, or a browser, except OpenAI. That single gap reframes its product blitz as a scramble for distribution it doesn't own.
Google Zero: What the Open Web Loses When AI Answers Replace the ClickPublishers blocking AI crawlers think they're losing. They're actually pulling the foundation out from under the AI industry and triggering a feedback loop that ends in model collapse.
How Pure Storage Won a Hyperscaler by Selling Back MegawattsA top-four cloud provider just swapped its hard drives for Pure Storage's proprietary DirectFlash. The trigger wasn't cheap flash; it was AI running the data center out of power. Here's why that should terrify Seagate.
Probabilistic COGS: Why AI ARR Is Disguised ConsultingMuch of what AI startups report as recurring revenue is consulting work in disguise, and when the forward deployed engineers leave, the ARR leaves with them.
Second-Order Effects of AI Agents Becoming Software's Primary UsersWhen AI agents become software's primary users, seat-based pricing collapses, engagement metrics invert, and B2B marketing shifts from persuading humans to optimizing for machine comprehension.
The Supercharger Gambit: How Tesla Traded a Hardware Moat for Platform DominanceTesla's decision to open its Supercharger network wasn't generosity, it was a calculated platform play that transformed a hardware moat into an ecosystem that extracts value from every competitor vehicle on the road.
The Day Shopify Admitted Software Can't Eat EverythingShopify's sale of its logistics business to Flexport reveals the hard boundaries where software companies meet physical reality, and the second-order effects reshaping e-commerce strategy.
Toxic Virality: When Your Best Growth Asset Starts Billing YouMidjourney once shut off its own free trials to survive its own virality. That inversion explains why freemium is dying, and who gets to inherit it.
AI Agents Turn 85% SaaS Margins Into BPO MathIntercom now charges $0.99 per resolution instead of per seat. Salesforce bills $2 per conversation. The per-seat SaaS model that built a trillion-dollar industry is fracturing as AI agents replace human operators.